Last Updated: January 2026

y988 Privacy Policy – How We Handle Your Data

This Privacy Policy explains what personal information y988 collects from Pakistan players, how that information is used, who it may be shared with, and what rights you have over your own data. Reading this before you register is a good idea — it is straightforward and there are no surprises.

Our Privacy Commitments

Six principles that guide how y988 handles your personal information.

We Collect Only What We Need

y988 collects personal data to operate your account, process transactions, and support you. We do not collect data that has no legitimate purpose within the platform.

Your Data Is Stored Securely

Account data, payment records, and personal details are stored with encryption and access controls. Only authorised team members with a genuine need can access your account information.

We Do Not Sell Your Data

y988 does not sell, rent, or trade personal data to third-party marketers. Your information is used to run your account and support your use of the platform — nothing else.

You Can See What We Hold

You have the right to request a copy of the personal data y988 holds about you. Contact support and we will provide a summary of your account data within a reasonable timeframe.

You Can Request Deletion

If you close your account and want your personal data deleted, you can request this. Some data must be retained for legal reasons, but we will explain what and for how long.

This Policy Is Kept Up to Date

When our data practices change, this Privacy Policy is updated. The effective date at the top of the page always reflects the current version. Check back periodically if you want to stay informed.

1 Who We Are

y988 is an online casino and sports betting platform operating at y988.onl. This Privacy Policy applies to all use of the y988 website, the Android app, the iOS Progressive Web App, and any related customer support channels. When we refer to "y988", "we", "us", or "our" in this document, we mean the platform and the team operating it.

This policy covers personal data collected from players who register accounts and use the platform. It also covers data collected from visitors who browse the website without registering, though in that case the data collected is limited to standard web analytics.

If you have questions about how your data is handled, the y988 support team is available 24/7 via live chat. You can also contact us at the email address shown in the footer of this page.

2 What Data We Collect

The personal data y988 collects falls into several categories depending on how you use the platform:

Registration & Account Data

When you create a y988 account, we collect the information you provide during registration. This typically includes:

  • Your chosen username
  • Your email address or phone number
  • Your date of birth (required for age verification)
  • Your country of residence
  • A password (stored in encrypted form — not readable by our team)

Identity Verification Data

y988 may request identity verification documents at any stage of the account lifecycle. This is standard practice for online gaming platforms. Documents commonly requested include:

  • A copy of your CNIC (Computerised National Identity Card)
  • Proof of address if required
  • A selfie or photo for identity confirmation in some cases

Verification documents are reviewed by authorised staff only and are not shared with third parties except where required for legal compliance.

Transaction & Financial Data

When you make a deposit or withdrawal, we record transaction details including the amount, the payment method used, the date and time, and a transaction reference. We do not store full payment card numbers or complete JazzCash or Easypaisa account details beyond what is necessary for transaction records and reconciliation.

Gameplay & Betting Activity

y988 records your activity on the platform — bets placed, games played, amounts wagered, bonuses claimed, and session history. This data is used for account management, support purposes, responsible gaming monitoring, and bonus wagering verification.

Device & Technical Data

When you access y988, we automatically collect certain technical information including your IP address, browser type, device type, operating system, and the pages you visit. On the Android app and iOS PWA, device identifiers may also be collected for session management and fraud prevention.

3 How We Collect Your Data

Source What Is Collected When It Happens
Registration form Username, email/phone, date of birth, password When you create an account
Account settings Profile updates, contact preferences, limits set When you update your account
Deposits & withdrawals Transaction amounts, payment method references, timestamps Each time you transact
Gameplay Bets, game sessions, wager amounts, outcomes While you use the platform
Support interactions Chat transcripts, email content, issue records When you contact support
Automated systems IP address, device data, session data, cookies Automatically when you access the site or app
Verification requests Identity documents, selfies where required When verification is requested

4 Why We Use Your Data

y988 uses your personal data for the following purposes:

  • Account operation: Creating and managing your player account, processing logins, and maintaining your account balance and history.
  • Transaction processing: Handling deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, and card. Processing your PKR transactions accurately.
  • Identity verification: Confirming you meet the minimum age requirement of 18 and verifying your identity as required for account security.
  • Bonus management: Tracking wagering requirements, verifying bonus eligibility, and applying promotional offers correctly to your account.
  • Customer support: Accessing your account history to assist with queries, disputes, technical issues, and withdrawal questions.
  • Responsible gaming: Monitoring activity patterns to identify potential problem gambling behaviour and applying the limits you set via account tools.
  • Fraud prevention and security: Detecting and preventing fraudulent activity, multiple account creation, and misuse of the platform.
  • Platform improvement: Understanding how players use the platform to inform decisions about features, game selection, and user experience.
  • Legal obligations: Retaining records as required by applicable law and responding to lawful requests from authorities where required.

y988 does not use your personal data to build profiles for sale to advertisers or external marketers. Your data stays within the platform for the purposes listed above.

5 Sharing Your Data

y988 does not sell personal data. We may share your data with third parties only in the following circumstances:

Payment Processors

When you make a deposit or withdrawal, the relevant transaction data is shared with your chosen payment provider — JazzCash, Easypaisa, Raast, your bank, or your card network. This is necessary to process the transaction and is limited to what each provider requires. y988 does not control the privacy practices of payment providers — each has its own privacy policy.

Game & Software Providers

Casino games, slot titles, and live casino streams are provided by third-party game studios. These providers may receive session and gameplay data to operate their games correctly. They do not receive your full personal profile — only the minimum data required for the game session.

Legal & Regulatory Obligations

y988 may be required to share data with law enforcement or other authorities if required by a valid legal process. We will only share the data specifically requested and only to the extent required by law.

Fraud Prevention Services

In cases of suspected fraud, account abuse, or money laundering, relevant data may be shared with fraud prevention services or other online gaming platforms where cross-platform account abuse is suspected.

y988 will never ask you to share your password or OTP with our support team. Any request for this information from someone claiming to represent y988 should be treated as suspicious.

6 Payment Data

Payment security is taken seriously at y988. When you deposit via JazzCash, Easypaisa, Raast, bank transfer, or card, the transaction is processed through the respective payment provider's system. y988 retains transaction records — amounts, references, dates, and the payment method type — but does not store full card numbers, complete mobile money account credentials, or bank account details beyond reference information.

All payment transactions are logged for reconciliation, dispute resolution, and account history purposes. If you raise a dispute about a transaction, the support team will review the relevant records to assist. Transaction records may be retained for legal compliance purposes even after account closure.

7 Cookies & Tracking Technologies

y988 uses cookies and similar technologies to operate the website and improve your experience. Here is what they are used for:

  • Essential cookies: These keep you logged in during your session and allow the platform to function correctly. Without them, the website cannot operate properly.
  • Analytics cookies: Used to understand how players navigate the site — which pages are visited most, how long sessions last, and where players drop off. This helps us improve the platform. Analytics data is aggregated and not tied to individual identities.
  • Preference cookies: Store your settings such as preferred language, odds format, and any display preferences you have set.
  • Security cookies: Help detect and prevent suspicious activity such as automated login attempts.

You can manage cookies through your browser settings. Disabling essential cookies will affect the platform's ability to function correctly — some features may not work if essential cookies are blocked. Disabling analytics or preference cookies will not prevent you from using the platform.

8 Data Retention

y988 retains your personal data for as long as your account is active. After account closure, data is retained for a period as required by legal and operational obligations — typically including transaction records, identity verification documents, and gameplay history relevant to any open disputes or legal requirements.

If you request account deletion, we will delete or anonymise personal data that is not subject to a legal retention requirement. Where data must be retained, we will explain what is being kept and for how long. Data that is retained for legal compliance purposes is not used for any other purpose during the retention period.

9 Data Security

y988 applies security measures designed to protect your personal data from unauthorised access, disclosure, or misuse. These measures include:

  • Encryption of data in transit using TLS (HTTPS across all pages and in the app).
  • Encrypted storage of passwords — your password is never stored in a readable format.
  • Access controls limiting which team members can view player account data, restricted to those with a legitimate operational need.
  • Fraud monitoring systems that flag unusual account activity for review.
  • Regular internal reviews of data handling practices.

No online system is completely immune to security risks. In the event of a data breach that affects your personal information, y988 will notify affected players as quickly as practicable and take steps to contain and investigate the incident.

Your account security is a shared responsibility. Use a strong, unique password for your y988 account and do not share it with anyone. Enable any available two-factor authentication options in your account settings.

10 Your Rights Over Your Data

As a y988 player, you have the following rights regarding your personal data. To exercise any of these rights, contact the support team via live chat or email.

Right to Access

You can request a copy of the personal data y988 holds about you. We will provide a summary of your account data including registration details, transaction history, and gameplay records where applicable.

Right to Correction

If any personal information on your account is inaccurate or out of date, you can request that it be corrected. For contact details, this can usually be done directly from your account settings. For other data, contact support.

Right to Deletion

You can request that your personal data be deleted. This is typically processed in connection with account closure. Some data may need to be retained for legal reasons — we will explain what is kept and why.

Right to Restrict Processing

In certain circumstances, you can request that we limit how your data is used — for example, while a dispute is being investigated. Contact support to discuss this if it applies to your situation.

Right to Data Portability

You can request your account data in a commonly used format so you can transfer it if needed. This covers data you have directly provided to y988 such as registration details and transaction history.

Right to Object

You can object to certain uses of your data, particularly for direct marketing. y988 does not use your data for third-party marketing, but if you receive any platform communications you do not want, you can opt out via account settings or by contacting support.

11 Children & Minors

y988 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we discover that an account has been created by someone who is underage, the account will be closed immediately and any associated data handled in accordance with our legal obligations.

If you believe a minor has registered on y988, please contact the support team immediately so the account can be reviewed and closed. Parents and guardians concerned about underage access to online gaming platforms should use device-level parental controls to restrict access to gambling websites and apps.

y988 is an adult entertainment platform. If you are under 18, do not register or attempt to use this platform. Age verification may be requested at any stage of account use.

12 Changes to This Policy

y988 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or changes in legal requirements. When material changes are made, the updated policy will be published on this page with a revised effective date. Where the changes are significant, registered players will be notified through the platform.

Continued use of y988 after a policy update constitutes acceptance of the updated terms. If you disagree with any changes, you should stop using the platform and contact support to close your account. Your account balance will be returned to you following the standard withdrawal process.

13 Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or how y988 handles your personal data, you can get in touch through the following channels:

  • Live Chat: Available 24/7 inside the y988 platform and app. This is the fastest way to get a response.
  • Email: [email protected] — shown in the footer of every page on this website.

When contacting us about a data request, please provide your registered username or phone number so the team can locate your account. For deletion or data access requests, we aim to respond within 30 days. Complex requests may take longer, in which case we will keep you informed of the expected timeline.

Support Is Available Around the Clock

For privacy-related queries, the live chat team can handle most requests directly. For formal data access or deletion requests, emailing [email protected] provides a written record of your request and our response.

Comfortable With Our Privacy Practices? Join y988 Today

If you have read this policy and are happy with how y988 handles personal data, registration is free and takes a couple of minutes. Deposit in PKR via JazzCash or Easypaisa and you are ready to bet on PSL cricket, spin the slots, or join a live casino table.

Responsible Gaming

Your wellbeing matters. Visit the Responsible Gaming page to learn about deposit limits, session reminders, and self-exclusion tools available on y988.

Common Questions

The FAQ page covers the most common questions from Pakistan players about accounts, payments, bonuses, and the app.